Shipping policy
Shipping and delivery
Opubox, LLC · Last updated October 22, 2026
Our custom gift collection is preparing for launch. We are not currently accepting paid custom-box orders. Shipping destinations, rates and production times will be confirmed before ordering opens.
Before you order
Available delivery destinations, shipping charges and an estimated dispatch timeframe will be provided before purchase. Production time is separate from carrier transit time. Personalization, quantity and artwork approval can affect the schedule. Contact contact@opubox.com before ordering for a fixed event date; a requested date is not a guarantee.
Tracking and delays
Where tracking is available, we will provide it after dispatch. If we cannot ship within the promised timeframe, we will notify you and provide the option to agree to a revised date or cancel for a refund, as required by applicable law.
Delivery problems
Please check recipient addresses carefully. Contact us promptly if tracking shows a problem, a parcel arrives damaged or an item is missing. Keep the packaging and photos if available so we can investigate and arrange an appropriate remedy. Do not send returns without contacting us first.
Contact
Opubox, LLC
contact@opubox.com
(NEEDS ADDRESS)